Our company is poised to employee individuals that are motivated, ready to work and contribute their excellent quota to the development and welfarism of the company.
We are seeking applicants that are over 18 years of age without any criminal record. Our security department operates 24 hours per day every week throughout the year. This is a full time position which would require your availability year round, including days, nights, weekends and holidays.
Required Qualifications & Responsibilities
- Security Clearance/Clear Criminal Record Check
- First Aid Certification
- AGLC Smart Training Program Certification within 30 days of hire
- ProTect – SECURITY Staff Training
- ProServe – LIQUOR Staff Training
- Deal Us In Phase I – CASINO Staff Training
- Deal Us In Phase II – CASINO Staff Training
- Ability to verbally communicate effectively with guests and co-workers.
- Preshift meetings
- Customer Inquiries, customer service, conflict resolution
- Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking
- Excellent interpersonal and communication skills
- Takes ownership of duties, shows initiative and is a proactive strategic thinker with a strong focus on goals, setting priorities and time management
- Team player
Safety and Security – Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Complete appropriate safety training and certifications in order to successfully perform work tasks.
Policies and Procedures – Protect the privacy and security of guests, volunteers and coworkers. As well as follow company, department and AGLC policies and procedures. You are to ensure compliance with all company policies including but not limited to confidentiality, cash handling, safety, security, uniform and personal appearance as well as our service standards as they relate to the PURE Canadian Gaming culture, and AGLC. Maintain confidentiality of proprietary materials & information and Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Guest Relations – Address guests’ service needs in a professional, positive, and timely manner. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible. Thank guests with genuine appreciation and provide a fond farewell. Engage guests in conversation regarding their Casino visits, property services, and food quality/presentation and area attractions/offerings. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines. Communication – Must be able to speak to guests and co-workers using clear, appropriate, professional language and positive intonation. Must be able to discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others – Support all co-workers and treat them with dignity and respect, develop and maintain positive and productive working relationships with other employees & departments, as well as partner with and assist others to promote an environment of teamwork and achieve common goals.
Physical Tasks – Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
This position is equipped with best salary package, good medical insurance, competitive working environment and opportunity to learn from the world rated security professionals.